> Browsing is free and registration is not required for the same. However you are bound to respect our terms and condition for the use.
> To get newsletters, you are required to provide your email address. (Provided on our first page. Just type your email address in small letter and click on send)
> Your registration with us will enable us to communicate through email about any promotions and updates. If you do not wish us to contact, please do not register.
> You are required to provide your correct and complete Billing address along with your cell/telephone number. However you can give a different delivery address if you wish to receive your purchase at a different location other than the given billing address.
> Once you register, you can track your orders and can review past purchases. You will be notified when new stock arrives. It will also save your time in your next purchase.
> Your registration with us will enable us to communicate through email and/or mobile number about any promotions and updates. If you do not wish us to contact, please do not register.
> You can click on ‘Give Feedback’ provided below the HOME page and submit your valuable suggestions, feedback and your interest. This will help us to serve you better and get your favorite products in future.
>You can change/re-set your password by selecting the options given at the sign in page
> Your shopping Cart is the list of your selections.
> You are required to use the Shopping Cart even for a single product purchase.
> You can review the Shopping Cart, add or remove any product before purchase.
> You can even leave the Shopping Cart with your selected products as it is for a later purchase in case you are running out of time.
> Your selected products in your Shopping Cart does not guarantee the availability of the same products at the time of purchase as the same items may be selected by many others during the process.
> You can click on few products listed on the HOME page which will take you to that particular product category. But if you know what you are looking for, use the PRODUCT key and select the items from the drop down menu.
> You can also select through BRANDS if you are particular. If you looking for products particularly for MEN then click on MEN on the HOME page and that will filter and show you all MEN’s products.
> Once you have found an item, Click on it and it will take you to shopping page. Select your size, colour & quantity and use the ‘Add to shopping Cart’ button underneath.
> Once you finish selecting products for purchase, you can review the items in your Shopping Cart by selecting the ‘Shopping Cart’ link from the top of the first page.
> You can remove any products by using the ‘Remove from the Cart’ button. If you leave the page at this stage, the selected products will remain in your ‘Shopping Cart’ and you can do the next step later.
> You can also add products to your Wish List in case your favourite products are out of stock. We will intimate you once it’s available.
> Once you decide to purchase, click on ‘Proceed to Purchase’
> You are now on Address page, please re-check the billing & shipping address carefully.
> You can change the shipping address if needed at this stage. Once done, Click on ‘Proceed to payment’ You are now directed to a payment gateway for which we do not have control over your card or transaction approval.
> Once your payment is approved by your card related bank and the payment gateway, you are re-directed to CATROSE. IN and you will be able to see your purchase order. Please refer the Shipping and Exchange terms.
> We are authorized retailer of the brands or products we sell through www.catrose.in and we guarantee that every item we sell is 100% authentic.
> The products are sold by the international sizing method used by the designer or brand.
> Sizes and fit can vary by designer or brand. We have also mentioned the actual measurements and fits of each product on the product page.
> You can also refer our ‘Sizing Chart’ for converting to your usual size.
> In case you are in doubt, you can contact us via firstname.lastname@example.org
> All items are in stock unless ‘Sold Out’ is displayed. Please be aware that the items in your shopping basket may also selected by another customer. You will be able to confirm the availability only at the ‘Proceed to purchase’ point.
> Once you click on ‘Proceed to purchase’, you are holding the selected product till you complete the purchase. But this may change if you are clicking the ‘Back’ button or holding it for more than certain time or if you leave the page from there.
> In case your required products are out of stock, you can put the products in your ‘Wish List’ or email us about your interest. You will be notified once the products are in stock.